Help with VideoLoad.
Browse pages, organize your own videos, mark clips, compare two views, and create MP4 or GIF exports.
Getting started
- Open a video page you are authorized to use. Play the video, tap the floating download control, and select a detected resource.
- Check Downloads for progress. Completed videos appear in the downloaded library.
- Pro-gated imports, dual view and clip exports are unlocked through the app's one-time App Store purchase.
Purchases and restoration
Pro is a non-consumable, one-time purchase. The intended U.S. price is US$2.99; Apple's purchase sheet shows the applicable regional price and taxes. Use the Apple account that made the purchase and choose Restore Purchases on the app's Pro screen. Apple handles refunds through Report a Problem.
Downloads, offline playback and exports
The source must permit your download. The app does not grant rights to third-party media or bypass DRM, paywalls or access restrictions. Some sites, protected media and live streams are unsupported.
Files with verifiable byte ranges and supported on-demand HLS can retain completed blocks or segments. Swiping the app away stops system transfers; reopening can require the current unfinished part to download again. Other sources may use a compatible transfer path. iOS controls background scheduling.
Supported ordinary videos can be exported as MP4/GIF. Local HLS packages and some system offline packages cannot currently be directly exported as MP4/GIF or saved to Photos. Deleting a record and deleting its source file are different choices; read the confirmation.
Permissions and privacy lock
Imports use system selectors. Saving to Photos needs add-only access. The privacy lock and optional device authentication protect interface access; they do not encrypt media files. See the iPhone privacy policy.
Contact support
Use the developer's already published phone number, 13226852520, or open a public support issue. For international telephone access, follow your carrier's dialing rules.
Include the app version, iOS version, steps and error message. Share a test URL only if you may make it public. Never post passwords, Apple purchase credentials, private videos or login cookies. Public issues are visible to everyone.
Contact source: the developer's published contact page. No iOS installer is distributed here; obtain the app through its official App Store listing where available.